Refund policy

Sale items, gift cards, and perishable goods (like wine) cannot be returned, but if you receive an order and have an issue please get in touch with us directly so we can help resolve the situation. 

For these types of questions or requests, please reach out to us at steven@bellavida.com. 

Items sent back to us without first requesting a return will not be accepted.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.